Working of the Thumbtack business model

 

Thumbtack is an online platform that links customers with local professionals for services such as home repairs, event planning, and personal training. The Thumbtack business model revolves around lead generation. Professionals create profiles and list their services, while customers post their project requirements. Thumbtack connects these requests with relevant professionals, who pay a fee to bid on the jobs. This pay-per-lead model ensures professionals only incur costs when actively seeking new clients. Customers receive multiple bids, allowing them to choose the best option based on reviews, prices, and other factors, creating a competitive marketplace for local services.

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